Every July 24 for the past six years, Pam Nua, often accompanied by her husband James, has brought a card and gifts to personnel at Fire Station 84 in Quartz Hill to express their gratitude for saving her life. The story began on July 24, 2008, when Pam and James were preparing for a family vacation with their children to Lake Mead. James had only returned three and a half months ago from serving a tour of duty with the National Guard in Operation Iraqi Freedom Seven. He was three minutes into his commute to Castaic Lake for dive training as part of his job with the Los Angeles Port Police. Suddenly something extraordinary happened. As he neared Bouquet Canyon Road which has no cell service, his boss called him and made an offer he had never heard in 22 years and hasn’t heard since: “Hey J., I know you and Pam are going on vacation. You just got back from Iraq. Just take the day off.” Astonished, James accepted the offer and turned around for home.
![homecoming]()
James and Pam Nua in March 2008 when he returned from Operation Iraqi Freedom 7
When he got home, he found it odd that Pam was still in bed, since she habitually was an early riser, especially when getting ready for vacation. Pam explained, “I smoked for 30 years. I was in the garage having my morning cigarette. I smoked it, and I didn’t feel right. I didn’t know James was coming home. So I walked back in the house thinking I’ll lie down, feel better, and then get up and pack for the trip.” James returned home, hooked up their boat to the vehicle, and then walked inside to find Pam in bed. He said to Pam with an annoyed tone, “Hey, I got the day off; let’s get going.” Pam responded, “Let me lie here a bit. My chest hurts.”
“At this point, I turned into a total jerk,” said James. “I looked at her and rolled my eyes. I asked her if she wanted to go to the doctor and she said ‘Yeah.’” So James unhooked the boat, came back in and found her lying on the bathroom floor. She said, “My chest really hurts and my arm hurts.”
James called 911, and sent his kids out to breakfast. He knew emergency personnel were coming to their home and he didn’t want his kids to see that. James continued, “The 911 dispatcher did a tremendous job. He told me to get Pam in a sitting position and get her some aspirin. The AMR ambulance guys show up and do an assessment. Then the paramedics from 84s show up and hook Pam up to EKG and monitor her.”
Pam was in cardiac arrest. “It was the most painful thing ever. I gave birth to three children, and I would rather do that a hundred more times then have another heart attack. The pain was intense and I couldn’t get a breath. My heart wasn’t pumping. It was really scary. They did CPR.” Fire Fighter Paramedic David Mendiola gave her compressions.
“I was standing there thinking, oh my God, I am watching my wife die,” explained James.
The paramedics then used the defibrillator on her. As AMR personnel and two paramedics went with Pam to the hospital in the ambulance, Captain Thomas Matthews tried to encourage Pam’s husband by saying he had his best paramedics with her and they were doing all they could. James recalls, “That meant to me ‘Get ready, because I don’t think she is going to make it.’” At that point James started praying, “I remember quite vividly saying, ‘God, I know you don’t make many mistakes, but this could be real close to being a mistake, leaving me in charge of three children. I don’t know how well that will work.’”
The Nuas later learned at the hospital that the compressions given by Mendiola opened the blockage, sending a rush of blood to Pam’s heart that sent her into vTAC. They shocked her to get her heart beating in normal rhythm. Fire Fighter Shawn Gallagher explained that the shock “is like doing a control, alt, delete on the heart to reset it.”
James is very grateful to these personnel for saving his wife. He praised the “professionalism and just how smooth and seamless these guys held together. No one got in anyone’s way.” Pam continued, “For us, you can’t not believe in God, or a God, after this experience, because everybody was where they needed to be in order for me to live. That doesn’t just happen. It was meant to be.” James explains that, “I have been in law enforcement for 22 years, and I have never, ever, ever had my boss call me and say, ‘Hey, why don’t you take a vacation day.’ It was the one day I needed to be at home, and I got the call three minutes before I would have been over Godi hill, where there is no cell reception. It was a wake up call for us to appreciate each other and life, and all that is given us. “
Pam says, “Had James driven me to the hospital, I would be dead. Everything was a matter of timing. Them being there on time. Saving a life comes down to a matter of seconds. When we see emergency vehicles, we pull over, because someone is waiting for that emergency vehicle. Had these guys not arrived when they did and been as professional and known what to do, I absolutely would not be here.” James adds, “Only six percent of people with cardiac arrest, death pose, and vTAC survive. That’s why every July 24, without fail, one or both of us goes to 84s. We make sure they understand it was not one day of gratitude, it is not just for the guys at that one station at that time, it’s for the whole Los Angeles County Fire Department, which as far as I know, is as professional and as cool under fire as those guys.” Pam adds, “If personnel ever complain, ‘Another training class!’ because it is boring and repetitive, that training is why my life was saved, because it was second nature to these guys. It is muscle memory.”
![Erica-graduation-May-2014]()
Lance, Erica, Grace, James and Pam Nua at Sterling College, Kansas for Erica’s Graduation May 2014
Pam continued to recount how our personnel acted, “There was no hesitation, there was no second guessing. They just did what they were trained to do.” James added, “If I can get one thing across to all the staff, the dispatchers, the people who ensure that they have equipment to use, those who make sure the vehicles are up and running. Yes, the paramedics were there at the house and saved Pam’s life, but there are so many other support people. If it wasn’t for the whole Department, they could not do what they did. We saw the tip of the spear. But without those providing the vehicles, the equipment, the payroll, there is no tip of the spear.”
Pam calls July 24 her second birthday and adds, “Needless to say, I quit smoking that day.” After Erica, Pam’s oldest child, learned her mom was okay, and her dad asked how she was doing, she joked, “Dad, I’m doing okay. I just want to let you know, if she goes, I get her jewelry.” Then their son Lance joked, “Dad, I guess we’re not going to the lake?”
Mendiola commented, “Every year the Nuas show us their gratitude and it’s awesome. We enjoy it. It’s always great to be able to save a life. We’re just doing our duty. The Nua’s gratitude just makes our day. Only about six percent of people who suffered what Pam suffered survive.”
Among our coworkers who saved Pam Nua’s life are Retired Captain Thomas Matthews, Captains John Santero and Ron Sharp, Mendiola (at 84s for 15 years!), Fire Fighter Specialist Kevin Hardie and Fire Fighter Paramedic Matthew Strittmatter.
The post Grateful Hearts: Quartz Hill Couple Thanks 84s Six Years in a Row appeared first on Los Angeles County Fire Department.